Policies

Weather

Trips do run rain or shine. If you decide to cancel your adventure, you have the option to reschedule; there are no refunds for any cancellations.

Harpers Ferry Adventure Center reserves the right to cancel any activity due to unfavorable weather or water levels. While unlikely, HFAC may have to cancel a trip due to inclement weather or unsafe water conditions.

Reservations

Reservations are recommended for all activities, and required for guided trips. A credit card or advance payment is required to make a reservation. Full payment is required at least 7 days prior to your trip date; group reservations require payment at least 30 days prior to the trip date. Space is limited, and some trips do reach capacity especially during our prime season (June-August). It is best to reserve your spot as far in advance as possible.

Cancellations

If you cannot make your trip, you must inform HFAC before the scheduled trip time at which time the amount paid for your trip will be held on your reservation to be used toward any future HFAC activity within one year of the scheduled trip date.

All activities are held rain or shine. Trips are postponed for 30 minutes in the event of lightning or thunder. In the event of severe weather conditions, HFAC will notify guests as soon as possible to reschedule the trip.