If you have any questions on the below, please reach out.

Reservations

Reservations are recommended for all activities and are required for guided trips including rafting, zip line and ropes course activities. A credit card or advance payment is required to make a reservation. Full payment is required at the time the reservation is made. We allow split payments for large groups, with a deposit being made at the time of booking and the final payment being made 7 days prior to your trip. Space is limited, and some trips do reach capacity especially during our prime season (June-August). It is best to reserve your spot as far in advance as possible.

Refunds

Harpers Ferry Adventure Center is not able to offer refunds for any reason after a trip is booked and paid for. To accommodate guests who need to cancel a booking, or guests who for any reason are unable to show up on their booked activity date or otherwise cannot make use of their booking, or if Harpers Ferry Adventure Center is forced to cancel the booking due to weather or other unforeseen events, guests will receive credit for the unused booking.

A credit is valid for up to one year from the trip date of the original booking. To use your booking credit, call us with the reservation number for the original booking (shown in the invoice you will receive via email) along with your desired rebooking date. Pending availability of the activity, your rebooking will be made at no charge.

Full payment is required at the time the reservation is made. We allow split payments for large groups, with a deposit being made at the time of booking and the final payment being made 7 days prior to your trip.

Weather

All activities are held rain or shine. Trips are postponed for 30 minutes in the event of lightning or thunder. In the event of severe weather conditions, HFAC will notify guests as soon as possible to reschedule the trip.

Cancellations

If you decide to cancel your adventure or if you cannot make your trip, you must inform HFAC before the scheduled trip time at which time the amount paid for your trip will be held on your reservation to be used toward any future HFAC activity within one year of the scheduled trip date. There are no refunds for any cancellations.

Harpers Ferry Adventure Center reserves the right to cancel any activity due to unfavorable weather or water levels. While unlikely, HFAC may have to cancel a trip due to inclement weather or unsafe water conditions.

Don’t Just Take Our Word for It…

Kathleen NelsonKathleen Nelson
19:49 05 Feb 24
Exciting enough for the twenty something's, gentle enough for my grandkids, great time for all
Kelly RhodesKelly Rhodes
01:04 06 Nov 23
Excellent experience! Group of kids did the zip line tour and had an absolute blast. The guides Logan and Caden were excellent! So fun and everyone felt very safe and comfortable because of them.
Gabriel LeeGabriel Lee
17:56 05 Sep 23
We went white water tubing here with a party of 10 people and had blast. The initial bus ride to the drop off point was a bit long but they sent us in right away. The entire trip down stream took about 2 hours. The water level is a bit low and towards the end the water does get fairly shallow and you need to be careful with the slipper rocks. The white water wasn’t intense at all with it maybe passing as a category 1 not the 3-4 as noted but that was also due to the low water levels. Definitely pack sunscreen and water shoes and you’ll have a great time
Liam AmiriLiam Amiri
13:11 27 Aug 23
This adventure center is very well organized and safe. Loved it.Just make sure before coming for water activities you are wearing proper shoes and you have phone and wallet bags that can be attached to you at all time. Don't lose your stuff in the water...
Alexia StricklandAlexia Strickland
15:11 14 Aug 23
I normally do not write reviews but A group of us went for my boyfriend’s 29th birthday and had a blast. Bella and Kayden were the absolute best Zipline instructors. They were fun, personable and informative with our instructions. We did the Zipline/White water Tubing package and enjoyed the whole day. The facilities were clean, friendly staff, and the team were very accommodating to our requests even when they didnt have to. Definitely want to come back!
Elizabeth HoustonElizabeth Houston
03:47 26 Jun 23
Such a great and full day for our family! Would highly recommend! We did ropes course and rafting. Patrick was awesome with the ropes! He was helpful and so patient. My 10 year old was not feeling the 3rd level fall-but really wanted to do it. Patrick really encouraged him in the best way to jump to it! We had a break in between and the Harpers Ferry Brewery next door was an added bonus we could walk to easily (we went back after too). We ended the day rafting with Liam as our guide. What an experience! He was very friendly, funny and confident on the water. He went out of his way for us to get the most out of the rafting experience. Such a great day-we all really enjoyed ourselves.
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