After check in guests are asked to leave everything they will not be taking onto the river with them in one of the on-site lockers or in their vehicles. Guests may bring their own locks for lockers or purchase them on-site. HFAC has a complimentary key check and guests are HIGHLY encouraged to NOT take car keys onto the river. Everything you bring on the shuttle will go with you onto the river, will get wet and has the potential of getting lost. HFAC is not responsible for anything that is lost on the river so please leave items like jewelry behind.
Once the adventure is finished guests will exit the river back at the HFAC property where they will wait for the shuttle to give them a ride up the hill. (Please do not walk up the hill). Guests will then be back at their cars where they have the choice to catch the next shuttle back to the river and do the trip again (time permitting) or use HFAC’s hot showers and changing rooms. After your trip you will receive a post-travel survey via email; guests are encouraged to fill out the survey about their experience to help us continue providing what you enjoyed on the trip and address any recommendations you may have.
For guests bringing their own tubes, please note that double tubes are not allowed on whitewater tubing trips. For flat water tubing trips, double tubes are allowed.
Give us a call at (540) 668-9007 or email us if you have any questions.
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