Flat Water Tubing Trip Details
At the time of booking, all guests must fill out a liability waiver for each participant in a booking. For fastest service, we recommend that you read and sign the liability waiver online during the purchase process. At that time a link to the online liability waiver is made available for sending via email to other participants in your booking so that they can also read and sign their waivers in advance of the trip.
Please note that anyone under the age of 18 MUST have a waiver filled out by a LEGAL parent or guardian.
Same day reservations are permitted as well as walk-ins. It is recommended that guests make reservations at least 24 hours before their trip for a more efficient check in.
Payments & Cancellations
Guests must pay in full at the time of booking. $15 per person is NON-REFUNDABLE once payment has been made. If you need to cancel your scheduled trip, you must provide HFAC with at least 7 days notice in order to get a refund for the remaining balance. Groups of 10 or more must provide at least 14 days notice. If HFAC cancels your trip due to severe weather conditions or water levels, NO REFUND WILL BE ISSUED AND TRIPS WILL BE RESCHEDULED.
All activities are held rain or shine. Trips are postponed for 30 minutes in the event of lightning or thunder. In the event of severe weather conditions, HFAC will notify guests as soon as possible to reschedule the trip.
All activities are held rain or shine. Trips are postponed for 30 minutes in the event of lightning or thunder. In the event of severe weather conditions HFAC will contact guests as soon as possible and trips will be postponed or rescheduled. If severe weather occurs while guests are on the river, we recommend guests get to shore on the left side of the river, wait out the weather then continue their activity. HFAC does not refund guests for trips because of weather.
Vests or PFDs (personal floatation devices) must be worn at all times. The DNR (Department of Natural Resources) has the right to fine anyone without an appropriately fastened PFD a minimum of $20 plus $168 in court costs. PFDs range from a small child’s size (50lbs) to an men’s XXL. Guests are permitted to bring their own vests if they are US Coast Guard Type III approved. Our staff will verify that your vest meets these requirements. Guests are responsible for all rented equipment. HFAC has the right to charge guests for any lost or damaged equipment.
About our Tubes
Our tubes have handles and some tubes may or may not offer a cup holder or headrest. Most tubes have open bottoms. Types of tubes cannot be reserved and are given out on a first come first serve basis. A limited number of double tubes are available at a first come first serve basis and given out upon request. Guests are permitted to bring their own tubes and reserve a shuttle pass. Inflation Stations are available on site. Guests are responsible for all rented equipment. HFAC has the right to charge guests for any lost or damaged equipment.
According to the Department of Natural Resources: No person shall operate any vessel (tube) while under the influence of alcohol or a controlled substance or drug, under the combined influence of alcohol and any controlled substance or any other drug, or while having an alcohol concentration in his or her blood of eight hundredths (.08) of one percent or more, by weight. A more comprehensive description of this prohibition may be found in the West Virginia Code, chapter twenty, article 7 [§20-7-18b]. Please be responsible.
We are not able to accommodate any pets at this time except for service animals which must have proper identification.