A Message from the Harpers Ferry Adventure Center Family
We have paused our activities until May 1st, 2020 or when authorities determine it will be safe to re-open. As the COVID-19 (Coronavirus) situation evolves, we will continue to monitor local, state, and federal updates and guidelines in order to ensure the safety of our customers and our employees. As part of this effort, we will be updating this page when new information arrives. While working from home, our staff remains available by phone at (540) 668-9007 and by email at firstname.lastname@example.org.
Below are answers to questions we believe will be helpful to our guests. If you have questions that you don’t see answered below, please don’t hesitate to email or call. In the meantime, we will be staying in touch on social media and via our email list, which you can join using the form on this page if you are not already subscribed. You can find us on Facebook using this link and on Instagram here.
We extend our sincere wishes for the healthiest and safest path forward and best outcome in this ever-evolving situation.
We are currently monitoring directives from the following sources:
Virginia Health Department
West Virginia Health Department
Maryland Health Department
Washington DC Health Department
Loudoun County Health Department
Frequently Asked Questions about Harpers Ferry Adventure Center and the COVID-19 Situation
When will you re-open?
Although our initial target date is May 1st, we are closely monitoring the situation and will extend this date as required. Please check this page for updates as the situation evolves.
In the meantime, bookings made while this situation is in effect come with an enhanced cancellation policy described below.
What is your cancellation policy?
We have enhanced our cancellation policy while this situation is in effect. In addition to extending the time to reschedule your trip until August 31, 2021, we will provide a Harpers Ferry Adventure Center gift card valued at 25 percent of your booking.
As the situation evolves, we’ll be updating this page with the latest information. Please don’t hesitate to give us a call at (540) 668-9007 or email us at email@example.com and we’ll do our best to answer any questions you may have.