Weather:Trips do run rain or shine. If you decide to cancel your adventure, you have the option to reschedule; there are no refunds for any cancellations.
Harpers Ferry Adventure Center reserves the right to cancel any activity due to unfavorable weather or water levels. While unlikely, HFAC may have to cancel a trip due to inclement weather or unsafe water conditions. If HFAC cancels an activity, we will refund your payment or you may reschedule your trip for the same calendar year.
Reservations:Reservations are recommended for all activities, and required for guided trips. A credit card or advance payment is required to make a reservation. Full payment is required at least 7 days prior to your trip date; group reservations require payment at least 30 days prior to the trip date. Space is limited, and some trips do reach capacity especially during our prime season (June-August). It is best to reserve your spot as far in advance as possible.
Cancellations and Refunds:
Groups less than 10 - Due to the cost of processing reservations, there will be a $10 reschedule fee for any reservation that needs to be rescheduled within 7 days of the trip date. There are NO refunds on ANY cancellations or no shows less than 7 days notice.
Groups 10 or more – A 50% deposit is required at the time of the reservation. Due to the cost of processing reservations, there will be a $20 reschedule fee for any reservation that needs to be rescheduled within 14 days of the trip date. There are NO refunds on ANY cancellations or no shows less than 14 days notice.